Arrayfire 2.1 host id does not match license file

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Arrayfire 2.1 host id does not match license file

Postby huahongquan2007 » Fri May 02, 2014 2:03 pm

Hi,
I tried the activation wizard as well as the license file "http://www.accelereyes.com/arrayfire/c/lnx/arrayfire.lic".
But I can't use the library.
Here is my screenshot.
https://www.dropbox.com/s/re2eiy9a9dqzp ... .49.46.png
Please help. Thank you very much
huahongquan2007
 
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Re: Arrayfire 2.1 host id does not match license file

Postby huahongquan2007 » Fri May 02, 2014 9:01 pm

hi, i solved the problem by disabling all the network driver (include the hidden one) except the wifi driver. However, I think that it is quite unconvenience.
Thank you very much
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Posts: 10
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Re: Arrayfire 2.1 host id does not match license file

Postby pavanky » Fri May 02, 2014 10:56 pm

Hi,

Did you not get an option to choose the mac address when activating ?

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Pavan
Pavan Yalamanchili,
ArrayFire
--
~ If it is not broken, you have not tried hard enough ~
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Re: Arrayfire 2.1 host id does not match license file

Postby huahongquan2007 » Sat May 03, 2014 2:21 am

Hi,
I don't know how to choose the host id during the activation.
Here is my activation screen when I enable another virtual network driver.
https://www.dropbox.com/s/jlxxhbtrfl3aq ... .17.48.png
As you can see, the correct MAC address is A4-4E-31-19-FD-F8, which is my wifi driver. But the activation only recognized the virtual network MAC (00000000E0)
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Re: Arrayfire 2.1 host id does not match license file

Postby neuralPanther » Mon May 05, 2014 3:12 pm

I am also having this issue.

I cannot change the MAC address for the host ID during activation and thus cannot get the license file to checkout correctly.

~ NP
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Re: Arrayfire 2.1 host id does not match license file

Postby pavanky » Wed May 07, 2014 6:38 pm

Hi,

Can you email support@arrayfire.com with your mac address that has the ip address ? We can generate the right kind of license for you.

We will try to fix the activation module and upload the right installers soon.

Sorry about the inconvenience.

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Pavan
Pavan Yalamanchili,
ArrayFire
--
~ If it is not broken, you have not tried hard enough ~
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