gactivate error

[AntonioMaceo]

Hi matlab is crashing when I try to run gactivate with a license file generated from my machine's mac address. I get the same result under R2011b. Any help would be great.
thanks!

Welcome to Jacket: The GPU Engine for MATLAB!

Verifying Installation ....

Is Jacket gpu_entry.mex file found? .... OK
Is the driver version correct? .... OK
Is jlicense.dat license file found? .... OK

Testing Jacket license and runtime ....


------------------------------------------------------------------------
Floating point exception detected at Tue Oct 25 10:16:05 2011
------------------------------------------------------------------------

Configuration:
MATLAB Version: 7.11.0.584 (R2010b)
MATLAB License: 657975
Operating System: Linux 2.6.18-164.el5 #1 SMP Tue Aug 18 15:51:48 EDT 2009 x86_64
GNU C Library: 2.5 stable
Window System: The X.Org Foundation (11004000), display localhost:10.0
Current Visual: 0x21 (class 4, depth 24)
Processor ID: x86 Family 15 Model 9 Stepping 1, AuthenticAMD
Virtual Machine: Java 1.6.0_17-b04 with Sun Microsystems Inc. Java HotSpot(TM) 64-Bit Server VM mixed mode
Default Encoding: UTF-8

Fault Count: 1



Abnormal termination:


Register State (from fault):
RAX = 0000000000000000 RBX = 0000000000000000
RCX = 0000000041153100 RDX = 0000000000000000
RSP = 0000000041153470 RBP = 000000000e5374b0
RSI = 0000000000000000 RDI = 00002aaaca6d1d10

R8 = 656c69662065736e R9 = 00000033b5d19840
R10 = 000000000000000f R11 = 0000000000000000
R12 = 00000000411535d0 R13 = 0000000041154240
R14 = 0000000000000000 R15 = 0000000041154180

RIP = 00002aaaca4915d6 EFL = 0000000000010256

CS = 0033 FS = 0000 GS = 0000


Stack Trace (from fault):
[ 0] 0x00002b853d56c0a9 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwfl.so+00454825 fl::sysdep::linux::unwind_stack(void const**, unsigned long, unsigned long, fl::diag::thread_context const&)+000009
[ 1] 0x00002b853d525111 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwfl.so+00164113 fl::diag::stacktrace_base::capture(fl::diag::thread_context const&, unsigned long)+000161
[ 2] 0x00002b853d52e42d /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwfl.so+00201773
[ 3] 0x00002b853d52e6b4 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwfl.so+00202420 fl::diag::terminate_log(char const*, fl::diag::thread_context const&, bool)+000100
[ 4] 0x00002b853e4d95a7 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwmcr.so+00365991
[ 5] 0x00000033b680e7c0 /lib64/libpthread.so.0+00059328
[ 6] 0x00002aaaca4915d6 /scratch/jacket/engine/gpu_entry.mexa64+00087510
[ 7] 0x00002aaaca491b87 /scratch/jacket/engine/gpu_entry.mexa64+00088967
[ 8] 0x00002aaaca491dc1 /scratch/jacket/engine/gpu_entry.mexa64+00089537
[ 9] 0x00002aaaca48d107 /scratch/jacket/engine/gpu_entry.mexa64+00069895 mexFunction+001923
[ 10] 0x00002b8542cca3aa /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/../../bin/glnxa64/libmex.so+00041898 mexRunMexFile+000090
[ 11] 0x00002b8542cc8089 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/../../bin/glnxa64/libmex.so+00032905
[ 12] 0x00002b8542cc88ca /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/../../bin/glnxa64/libmex.so+00035018
[ 13] 0x00002b853e7552dc /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_dispatcher.so+00377564 Mfh_file::dispatch_fh(int, mxArray_tag**, int, mxArray_tag**)+000332
[ 14] 0x00002b853ec92523 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+03253539
[ 15] 0x00002b853ec92c8b /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+03255435
[ 16] 0x00002b853ec937b4 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+03258292
[ 17] 0x00002b853eb1797f /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01702271
[ 18] 0x00002b853eb42dde /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01879518
[ 19] 0x00002b853eb42ed3 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01879763
[ 20] 0x00002b853ec423f5 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+02925557
[ 21] 0x00002b853ea8ae8b /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01126027
[ 22] 0x00002b853ea8e15c /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01139036
[ 23] 0x00002b853ea8bede /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01130206
[ 24] 0x00002b853ea8c7b1 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01132465
[ 25] 0x00002b853eae73c8 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01504200
[ 26] 0x00002b853e7552dc /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_dispatcher.so+00377564 Mfh_file::dispatch_fh(int, mxArray_tag**, int, mxArray_tag**)+000332
[ 27] 0x00002b853ead05f8 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01410552
[ 28] 0x00002b853ea71e7f /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01023615
[ 29] 0x00002b853ea89be6 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01121254
[ 30] 0x00002b853ea8e15c /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01139036
[ 31] 0x00002b853ea8bede /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01130206
[ 32] 0x00002b853ea8c7b1 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01132465
[ 33] 0x00002b853eae73c8 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01504200
[ 34] 0x00002b853e7552dc /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_dispatcher.so+00377564 Mfh_file::dispatch_fh(int, mxArray_tag**, int, mxArray_tag**)+000332
[ 35] 0x00002b853eac44a2 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01361058
[ 36] 0x00002b853ea80687 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01083015
[ 37] 0x00002b853ea83100 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01093888
[ 38] 0x00002b853ea838e7 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwm_interpreter.so+01095911
[ 39] 0x00002b853e26d93e /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwbridge.so+00104766
[ 40] 0x00002b853e26e1de /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwbridge.so+00106974 mnParser+000414
[ 41] 0x00002b853e4c6f89 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwmcr.so+00290697 mcrInstance::mnParser_on_interpreter_thread()+000041
[ 42] 0x00002b853e4af4af /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwmcr.so+00193711
[ 43] 0x00002b853e4aad26 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwmcr.so+00175398
[ 44] 0x00002b8545d1e5d5 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/../../bin/glnxa64/libmwuix.so+00431573
[ 45] 0x00002b8545d279cd /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/../../bin/glnxa64/libmwuix.so+00469453
[ 46] 0x00002b85453b021d /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/../../bin/glnxa64/libuij.so+00229917 sysq::during_F<boost::weak_ptr<sysq::ws_ppeHook>, boost::shared_ptr<sysq::ws_ppeHook> > std::for_each<__gnu_cxx::__normal_iterator<boost::weak_ptr<sysq::ws_ppeHook>*, std::vector<boost::weak_ptr<sysq::ws_ppeHook>, std::allocator<boost::weak_ptr<sysq::ws_ppeHook> > > >, sysq::during_F<boost::weak_ptr<sysq::ws_ppeHook>, boost::shared_ptr<sysq::ws_ppeHook> > >(__gnu_cxx::__normal_iterator<boost::weak_ptr<sysq::ws_ppeHook>*, std::vector<boost::weak_ptr<sysq::ws_ppeHook>, std::allocator<boost::weak_ptr<sysq::ws_ppeHook> > > >, __gnu_cxx::__normal_iterator<boost::weak_ptr<sysq::ws_ppeHook>*, std::vector<boost::weak_ptr<sysq::ws_ppeHook>, std::allocator<boost::weak_ptr<sysq::ws_ppeHook> > > >, sysq::during_F<boost::weak_ptr<sysq::ws_ppeHook>, boost::shared_ptr<sysq::ws_ppeHook> >)+000077
[ 47] 0x00002b85453b1ae9 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/../../bin/glnxa64/libuij.so+00236265
[ 48] 0x00002b85453ae5ea /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/../../bin/glnxa64/libuij.so+00222698 svWS_ProcessPendingEvents(int, int, bool)+000506
[ 49] 0x00002b853e4ace6f /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwmcr.so+00183919
[ 50] 0x00002b853e4ad715 /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwmcr.so+00186133
[ 51] 0x00002b853e4ad9de /net/master/opt/local/MATLAB/R2010b/bin/glnxa64/../../bin/glnxa64/libmwmcr.so+00186846
[ 52] 0x00000033b68064a7 /lib64/libpthread.so.0+00025767
[ 53] 0x00000033b5cd3c2d /lib64/libc.so.6+00867373 clone+000109



This error was detected while a MEX-file was running. If the MEX-file
is not an official MathWorks function, please examine its source code
for errors. Please consult the External Interfaces Guide for information
on debugging MEX-files.

If this problem is reproducible, please submit a Service Request via:
http://www.mathworks.com/support/contact_us/

A technical support engineer might contact you with further information.

Thank you for your help. MATLAB may attempt to recover, but even if recovery appears successful,
we recommend that you save your workspace and restart MATLAB as soon as possible.

Caught MathWorks::System::FatalException
[Please exit and restart MATLAB]>>quit
[aaron@n013 ~]$

[jaideep]

Hi AntonioMaceo,

Thanks for the report. To move forward, please answer the following:

- What flavor of Linux is this?
$ uname -a


- If you have gcc installed on your machine, what version is it?
$ gcc --version


Thanks!

[AntonioMaceo]

Hi, thanks for the prompt reply. I had installed jacket using sudo, which was my mistake since the instructions don't say to do that. I just reinstalled running the installer with my user account and things are working fine under both R2010b and R2011b so I guess it had to do with permissions.
Thanks again for your help and for a great product.
-Aaron

[aaron@n013 ~]$ gcc --version
gcc (GCC) 4.1.2 20080704 (Red Hat 4.1.2-46)
Copyright (C) 2006 Free Software Foundation, Inc.
This is free software; see the source for copying conditions. There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

[aaron@n013 ~]$ uname -a
Linux n013.bw01.som.ucsf.edu 2.6.18-164.el5 #1 SMP Tue Aug 18 15:51:48 EDT 2009 x86_64 x86_64 x86_64 GNU/Linux
[aaron@n013 ~]$ cat /etc/redhat-release
Red Hat Enterprise Linux Server release 5.4 (Tikanga)
[aaron@n013 ~]$

[jaideep]

Thanks for the note AntonioMaceo. Please contact us through the forums if you face any issues using Jacket.

[malcolm]

Hi guys--
Just noticed this lingering thread and wanted to jump in to clarify the situation above.

We released a version of Jacket that had a bad bug in the licensing which was producing floating point exception segfaults for anyone with a purchased base license and no MGL. At the time, it was manifesting in different ways on different versions of linux and windows, and so it took us longer than usual to narrow down and fix the issue, but we did fix the issue within a few days.

Regarding installation, it is okay to install Jacket as either root (e.g. via sudo) or a regular user. It's possible that when Antonio went the second time to re-install that he downloaded a fixed version by then and so the problem didn't manifest.

Hope that clarifies the situation a bit. Glad you were able to get up and running once again. Very sorry we didn't catch the bug sooner.
James